FAQ's

Q. Is ordering online secure?

A. Yes, ordering online at Zapifypk.com is safe and secure. We take your privacy seriously. All information you provide while placing an order is accessible only to authorized staff, and our team follows strict security and privacy guidelines.
If you have any questions regarding online security, feel free to contact us at zapifypk@gmail.com.

Q. How do I place an order?

A. Placing an order on Zapifypk.com is easy. Follow these steps:

  1. Select the product you want to purchase.

  2. Click on the “Add to Cart” button.

  3. You can add multiple products by browsing and adding them to your cart.

  4. Click on the Cart icon from the menu bar.

  5. Click “Proceed to Checkout.”

  6. Fill in your billing and shipping details carefully.

  7. Review your order details and total amount.

  8. Click on the “Place Order” button.

Your order will be placed successfully, and our team will contact you for confirmation. We offer Cash on Delivery (COD) service.

Q. How can I cancel my order?

A. You can cancel your order in any of the following ways:

  • By logging into your account (for registered users)

  • By contacting our support team during office hours

  • During the order confirmation call

Once the order is confirmed and shipped, cancellation may not be possible.

Q. What is your return policy?

A. Please visit our Return Policy page for complete details regarding returns.

Q. What is your refund policy?

A. For refund-related information, please review our Refund Policy page.

Q. What are your shipping charges?

A. 🎉 We offer FREE shipping on all orders across Pakistan.
There are no additional shipping charges.

Q. Which courier services do you use for delivery?

A. We deliver orders through reliable courier partners including:

  • PostEx

  • Leopards Courier Services

Q. How long does delivery take?

A. Orders are usually delivered within 2–3 working days after the confirmation call, depending on your location.

Q. How can I order an out-of-stock product?

A. If a product is out of stock, you can place a pre-order by contacting us via call or email at zapifypk@gmail.com. Our team will guide you accordingly.

Thank you for shopping with Zapifypk.com!
We’re always here to help 😊